Have questions about my services?
Below are answers to the most common queries from small business owners. If you don’t see your question here, feel free to get in touch - I’m happy to provide clarity and guidance so you can choose the right package and feel confident in your business support.
FAQ'S
Do I need to use Xero?
Yes - I specialise in Xero. If you’re on another platform, I can assist with migration.
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Can you lodge my BAS?
I prepare BAS data, but lodgement must be done by a registered BAS or tax agent.
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What industries do you work with?
I support a wide range of small businesses, including trades, hospitality, animal rescues and more.
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Do you offer one-off cleanup jobs?
Yes, catch-up and cleanup work is available at a fixed hourly rate.
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Is everything done remotely?
Yes - this keeps costs down and ensures flexible, efficient service.
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Can I customise a package to suit my business?
Absolutely! Packages are fully adaptable to your unique needs.
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How often will you communicate with me?
Regular updates are provided weekly, with scheduled calls and email support as needed.
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Do I need to provide my own software?
Yes, clients are responsible for software subscriptions like Xero; I provide guidance and setup.
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What happens if I miss a week of work or change my package?
Packages are flexible; adjustments can be made with 14 days’ notice.
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How do I get started?
Start with a free consultation where we discuss your needs and the best package for your business.
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Do you offer training for using Xero or admin systems?
Yes, I can provide training and guidance tailored to you or your staff to make using Xero and business systems easier.
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Are my financial documents secure?
Absolutely. Confidentiality and secure handling of all financial and business records are a top priority.
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Can I upgrade my package later?
Yes, packages are flexible and can be upgraded as your business grows and your needs change.